FAQs

What are the centre opening hours?

Eden Walk is open from 9am till 6pm Monday, Tuesday and Wednesday.  The centre is open late on Thursdays, opening at 9am and closing at 9pm.

Eden Walk is open from 9am till 6pm Monday, Tuesday and Wednesday.  The centre is open late on Thursdays, opening at 9am and closing at 9pm.  On Fridays we are open from 9am till 8pm and at the weekend we are open on Saturday from 9am till 6pm and Sunday 11am till 5pm. 

Opening hours may vary across stores - you can check individual store opening times here

When is the car park open and how many spaces do you have? Are there disabled / parent and child spaces available?

There are 700 spaces available at Eden Walk, 21 of which are desginated to Blue Badge holders.

For car park opening times and tariffs, click here

There are 700 spaces available at Eden Walk, 21 of which are desginated to Blue Badge holders.

For car park opening times and tariffs, click here

For more information, visit the Q-Park website, or phone 07584215849.

What are the nearest transport links?

The closest train station is Kingston Station - for more information please phone National Rail Enquiries on 084 5748 4950, or visit their website.

The closest train station is Kingston Station - for more information please phone National Rail Enquiries on 084 5748 4950, or visit their website.

There are also regular bus services to and from the Centre - for more information contact London Buses on 020 7222 1234. You can also contact Surrey Travel Line on 087 1200 2233, or Park and Ride Services on 020 8547 5929. Please note that the latter is a seasonal service operating only from 1 November. 

Does Eden Walk have shopmobility facilities?

Eden Walk is wheelchair accessible, and is proud to offer the Shopmobility scheme - please phone 020 8547 1255 for more information.

Eden Walk is wheelchair accessible, and is proud to offer the Shopmobility scheme - please phone 020 8547 1255 for more information.

Are there places to eat and drink?

Eden Walk offers a wide range of places to stop and re-fuel. Why not stop by BHS Restaurant, Caffè Nero or Coffee Break for a coffee, or call by Paul, Pret A Manger or The Cheeky Pea for a bite to eat.

 

Eden Walk offers a wide range of places to stop and re-fuel. Why not stop by BHS Restaurant, Caffè Nero or Coffee Break for a coffee, or call by Paul, Pret A Manger or The Cheeky Pea for a bite to eat.

 

Are there any cash machines on site?

Yes, there are ATM machines available at M&S, just off Centre Square in the Food Hall.

 

Yes, there are ATM machines available at M&S, just off Centre Square in the Food Hall.

 

Where are the toilets? Are there disabled facilities?

Yes, there are public toilets on the second floor. The disabled facilities are next to the public toilets. Several shops, restaurants and cafes also have toilet facilities including M&S.  

Yes, there are public toilets on the second floor. The disabled facilities are next to the public toilets. Several shops, restaurants and cafes also have toilet facilities including M&S.  

Are there baby changing/feeding facilities?

Yes, these are located by the public toilets on the second floor near the Car Park Office and include a room for feeding baby. 

 

Yes, these are located by the public toilets on the second floor near the Car Park Office and include a room for feeding baby. 

 

What should I do if I think I've lost something on site?

If you think you may have lost something within Eden Walk, please contact the Centre Management Suite on 020 8549 9672.

 

If you think you may have lost something within Eden Walk, please contact the Centre Management Suite on 020 8549 9672.

 

Does the centre have Wifi?

Yes, we offer a FREE BT Wifi service to all our shoppers.

 

Yes, we offer a FREE BT Wifi service to all our shoppers.

 

Where can I find out about job vacancies?

You can check out the latest job vacancies at Eden Walk on the 'Jobs' section of our website.

You can check out the latest job vacancies at Eden Walk on the 'Jobs' section of our website.

You can also contact the shops directly.

Where is the Management Office?

Take the lifts or stairs up to the first floor. The address is: The Centre Management Suite, Eden Walk, Eden Walk, Kingston Upon Thames, Surrey, KT1 1BL

Take the lifts or stairs up to the first floor. The address is: The Centre Management Suite, Eden Walk, Eden Walk, Kingston Upon Thames, Surrey, KT1 1BL

Are dogs allowed in Eden Walk?

Dogs are permitted within Eden Walk so long as they are kept under control and on a lead.

 

Dogs are permitted within Eden Walk so long as they are kept under control and on a lead.

 

General opening times

Monday
09:00
-
18:00
Tuesday
09:00
-
18:00
Wednesday
09:00
-
18:00
Thursday
09:00
-
21:00
Friday
09:00
-
20:00
Saturday
09:00
-
18:00
Sunday
11:00
-
17:00

Store opening times may vary. Food will be open later – please check retailer websites for further details.

Additional opening times

Store opening times may vary. Food will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Centre Management Suite
Eden Walk
Kingston Upon Thames
Surrey, KT1 1BL
020 8549 9672
  • Car

    Q-Park houses 700 parking spaces directly above the centre, including 21 disabled spaces. With a height restriction of 1.95m, the car park also has manned call points for assistance during opening hours. 

    For more information, please visit Q-Park Parking Office located on the second floor in the car park, or visit Q-Park website.

      
  • Train

    The closest train station is Kingston Station.

    For more information including train times, please telephone National Rail Enquiries on 0845748 4950,ᅠor visit their website.

  • Bus

    There are regular bus services throughout the region. For more information contact London Buses on 020 7222 1234 or visit Transport for London. You can also contact Surrey Travel Line on 087 1200 2233, or visit their website

    There are Park and Ride Services which can be reached on 020 8547 5929 - please note this is a seasonal service operating only from 1 November.

Facilities

Q-Park houses 700 parking spaces directly above the Eden Walk, including 21 bays for Blue Badge holders. The car park offers manned call points to give assistance during opening hours. Please note there is a height restriction of 1.95m.

For car park opening hours and tariffs, click here

For more information, please visit Q-Park Parking Office located on the second floor in the car park, or visit the Q-Park website.

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

The centre operates a Childsafe Scheme. Please refer to the poster and information around the centre as to how the procedure works.

The Photo booth and Kiddie Ride are located on the ground floor level, in the Centre Management lift lobby.

Our customer toilets are located on the second floor, near the car park office.

Services

Eden Walk offers a free Wi-Fi service so you can surf while you shop

Accessibility

Eden Walk is wheelchair accessible. We are proud to offer the Shopmobility scheme - please call 0208 547 1255 for more information.