Meet your Centre Manager

Hi, I’m Ailsa Fraser, centre manager at Eden Walk.

During my time here, I’ve witnessed Eden Walk become the leisure destination it is today. Beloved by shoppers and diners, the centre is a showcase for British Land’s intelligent place making. It’s a place people prefer, no matter what they enjoy doing - a place with customers and community at its heart. 

There is never a dull moment in retail, and you never know what to expect from one day to the next.  Thankfully everyone works well together in our small team, supporting internal tasks and making sure we are delivering a valuable place for our customers to visit. The majority of the staff have been here for many years - some of us for over 20 - which I think says a lot for the people here, as well as the locals. Our diverse mix of retailers are fabulous to work with and are more than happy to work with us on our community activities, events and promotions.

I look forward to working alongside our centre and retail teams as we move forward, to ensure Eden Walk continues to be an outstanding place to visit. 

Store opening times may vary. Food will be open later – please check retailer websites for further details.

Additional opening times

Eden Walk Kingston Store opening times may vary. Food will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Centre Management Suite
Eden Walk
Kingston Upon Thames
Surrey, KT1 1BL
020 8549 9672
  • Car

    Q-Park houses 700 parking spaces directly above the centre, including 21 disabled spaces. With a height restriction of 1.95m, the car park also has manned call points for assistance during opening hours. 

    For more information, please visit Q-Park Parking Office located on the second floor in the car park, or visit Q-Park website.

      
  • Train

    The closest train station is Kingston Station.

    For more information including train times, please telephone National Rail Enquiries on 0845748 4950,ᅠor visit their website.

  • Bus

    There are regular bus services throughout the region. For more information contact London Buses on 020 7222 1234 or visit Transport for London. You can also contact Surrey Travel Line on 087 1200 2233, or visit their website

    There are Park and Ride Services which can be reached on 020 8547 5929 - please note this is a seasonal service operating only from 1 November.

Facilities

Baby Changing facilities are located on the second floor by the public toilets, near the car park office. We also offer a room for feeding a baby.

Q-Park houses 700 parking spaces directly above the Eden Walk, including 21 bays for Blue Badge holders. The car park offers manned call points to give assistance during opening hours. Please note there is a height restriction of 1.95m.

For car park opening hours and tariffs, click here

For more information, please visit Q-Park Parking Office located on the second floor in the car park, or visit the Q-Park website.

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

The centre operates a Childsafe Scheme. Please refer to the poster and information around the centre as to how the procedure works.

The Photo booth and Kiddie Ride are located on the ground floor level, in the Centre Management lift lobby.

Our customer toilets are located on the second floor, near the car park office.

Services

Click & Collect services are available at Boots, Jigsaw, Maplin, M&S, Ryman & Sainsbury's. You can contact each store individually for more information.

Eden Walk offers a free Wi-Fi service so you can surf while you shop

Accessibility

Eden Walk is wheelchair accessible. We are proud to offer the Shopmobility scheme - please call 0208 547 1255 for more information.

Download centre map